50 years ago, had we told people that
citizens of the future would carry a supercomputer in their pocket, we might
have imagined a race of ‘ubermensch’ – enlightened beings, polyglots, erudite
and versed in everything from differential calculus to economic theory.
That this is not the case - that the vast
majority of use to which our devices are put can be summed up as ‘3G’ (Gawking,
Girls, Games) will not come as news to you. The proportion of
time we spend engaged in self-directed learning is vanishingly small.
Again, this should not come as a surprise –
whilst I am not a fan of conventional learning theory I do agree with the Piagetian notion
of ‘equilibrium’: in essence that we learn the minimum needed to adapt to our environment. It is true that humans
have tremendous learning capacity, but also that learning is cognitively
effortful and so we tend to learn only to the point that learning is required. Learning, rather like reason, is "the slave of the passions", as David Hume famously remarked.
This explains why, when companies such as
Google provide inspiring examples of learning using their technology, it is
often someone for whom learning is a matter of survival.
Today, we should me mindful that for this reason, the more we engineer our environment to be usable (self-driving cars, intelligent artificial assistants), the less we will learn - tending towards a 'zero learning-curve world'. Learning is not a universal constant.
Today, we should me mindful that for this reason, the more we engineer our environment to be usable (self-driving cars, intelligent artificial assistants), the less we will learn - tending towards a 'zero learning-curve world'. Learning is not a universal constant.
Against this backdrop, it is remarkable to
me that we have persisted for so long with a misleading view of learning – one
which has had a big impact on education (both corporate and public) and
investments in education. As I write, people are continuing to launch ‘online
universities’, ‘MOOCs’ – managing to attract investment, but failing to deliver
success. The pattern is always the same: the vast majority of users will come
and take a look, then move on. As I have explained elsewhere people went
to university to get a certificate, which in turn entitled them to a good job.
Since most people do not end up working in their chosen field it is largely a ‘cash
for certificates scheme’, with some side benefits. The vast majority of learning is not learning for
learning’s sake – instead people get what they need at the point of need (and
Google already does a pretty good job of that). Frankly, if we are going to give
people certificates, it should be for the work they have done.
In the workplace the situation would be
laughable were it not so costly: people often say they ‘don’t have time’ to do their learning.
They are too busy doing their jobs. How did we arrive at a state where
corporate learning is so misaligned that most employees see it as a hindrance
and a distraction, rather than an enabler?
Once again, the answer is that we
misunderstood what learning is for: when a person joins an organization they – naturally
– learn a great deal in the course of adapting to their new environment. But
the failings of educators to systematically map those concerns and address them
directly – the tendency to build ‘courses not resources’ - has resulted in stagnant pools of content
that are more hindrance than help. It’s not hard to fix this – let’s get on and
do it!
Hi Nick, I totally agree with the challenge/problem that you address. However, I would like to challenge you on two things:
ReplyDelete1. Why do you think that providing resources supports learning necessarily? I think the idea that employees are strong self-directed learners only goes for a small % of people - basically the high performers. Many people don't don't how to learn effectively (they never learned how to learn basically). So, just providing resources is not going to help them perform better necessarily either?
2. Where is the evidence that Google is doing "a pretty good job"? I have worked for Google myself and don't necessarily agree with your statement.